How to Make a Claim:
All warranty claims must be in writing and submitted to the place of purchase of the relevant product, together with details of the claim and proof of purchase as soon as the defect or damage has become apparent. You will also need to return, or make available, the product to the place of purchase for inspection.
The cost of claiming the warranty is your responsibility.
Your Rights under the Australian Consumer Law:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.