• JoomlaWorks AJAX Header Rotator
  • JoomlaWorks AJAX Header Rotator
  • JoomlaWorks AJAX Header Rotator
  • JoomlaWorks AJAX Header Rotator
  • JoomlaWorks AJAX Header Rotator
  • JoomlaWorks AJAX Header Rotator
Warranty Types Print E-mail

| Unauthorized Dealer Warning | Product Warranties | Product Registration |
| Serial Number Locations | Warranty Types | Warranty By Category | Making a warranty Claim |

Product Warranties
(covers those products labeled Apeks, Aqua Lung, Sea Quest and Suunto)

30 Day Satisfaction Guarantee
If any Aqua Lung product that you have purchased from an Authorized Aqualung America Dealer fails to meet your expectations, Aqua Lung America will replace or exchange the product free of charge within thirty (30) days of the original purchase. Exchanges must be made through the same Authorized Dealer for merchandise of lesser or equal value and will be made only for Aqua Lung equipment. A sales receipt must accompany the product to be returned. Aqua Lung America makes this guarantee of satisfaction a part of all product warranties because of the confidence we have in our products.

30 Day Satisfaction Guarantee Restrictions
30 Day Satisfaction Guarantee does not apply to clothing, wetsuits and footwear.

Limited Warranty
Aqua Lung America warrants to the original purchaser for a period of time, specified below for each product, from the date of purchase that the product will be free from defects in materials and workmanship, provided that it receives normal use, proper care and prescribed dealer service subject to the limitations listed below. The limited warranty is extended only to the original purchaser for purchases made from an Authorized Aqualung America Dealer and is not transferable. This warranty is limited to repair or replacement only at the discretion of Aqua Lung America.

Limitations: Warranty coverage does not extend to damages caused by improper use, improper maintenance, neglect, unauthorized repairs, modifications, accidents, fire, casualty or normal wear and aging.

Cosmetic damage(s), such as scratches, nicks and fraying are not covered under warranty except when the product is new, out of the original packaging.

This warranty does not extend to equipment used for commercial or military purposes.

Limited Lifetime Warranty
Coverage on buoyancy compensators, regulators, and alternate air sources, covers the product throughout its useful life and is subject to all the conditions of the Limited Warranty and utilizes the pro-rated replacement policy*.

These limited warranties are extended only to the original purchaser for products purchased directly from an authorized Aqua Lung America Dealer, and are not transferable.

These warranties are limited to repair or replacement at the discretion of Aqua Lung America.

*Product Replacement on a Pro-Rated Basis
Products under the Limited Lifetime Warranty that malfunction due to material or manufacturer defects that have also had a significant amount of use will be replaced on a pro-rated basis. Pro-rating will be determined by a percentage factor based on the condition of the product and how long the product was used prior to the warranty claim. This can be useful to evaluate Limited Lifetime Warranty claims since the warranty period is for the "useful life of the product" and not a set length of time. The following guidelines should be used in determining what pro-rated percentage will be used.

Note: This can be a subjective evaluation. Fair and reasonable judgment should be used.

Pro-rated Values for products sold at retail Aqua Lung Pays Customer Pays
Like new and less than 2 years old 100% 0%
Slightly used and less than 5 years old 75% 25%
Very used and/or more than 5 years old 50% 50%
Worn out 0% 100%

**Pro-Rating for the Suunto Computer and Electronic Instrument Five Year Limited Warranty
At Aqua Lung we have recognized a need to pro-rate replacement computers and electronic instruments after the previous 2-year warranty has expired. We have implemented this new policy for our customer's satisfaction since it is sometimes difficult to evaluate and repair delicate electronic equipment. Similar to the pro-rating used in the Limited Lifetime Warranty, the following guidelines should be used to determine what pro-rated percentage to use

Pro-rated Values for Computers sold at retail Aqua Lung Pays Customer Pays
Like new and less than 2 years old 100% 0%
Slightly used and/or more than 2 years old 75% 25%
Used and/or more than 3 years old 50% 50%
Worn out and/or more than 5 years old 0% 100%