| Unauthorized Dealer Warning | Warranty Qualification | Product Registration | Free Parts for Life Program |
| Warranty Programs | Making a warranty Claim |
30-DAY SATISFACTION GUARANTEE
Buy with confidence! If your Aqua Lung product falls short of your
expectations, simply return to your Authorized Aqua Lung dealer within
30-days with the original receipt to exchange it for another Aqua Lung
product. At participating dealers only.
Lung America warrants to the original purchaser for a period of time,
specified below for each product, from the date of purchase that the
product will be free from defects in materials and workmanship, provided
that it receives normal use, proper care and prescribed dealer service
subject to the limitations listed below. The limited warranty is
extended only to the original purchaser for purchases made from an
Authorized Aqua Lung America Dealer and is not transferable. This
warranty is limited to repair or replacement only at the discretion of
Aqua Lung America. Warranty coverage does not extend to damages caused
by improper use, improper maintenance, neglect, unauthorized repairs,
modifications, accidents, fire, casualty or normal wear and aging.
Cosmetic damage(s), such as scratches, nicks and fraying are not covered
under warranty except when the product is new, out of the original
packaging. This warranty does not extend to equipment used for
commercial or military purposes.
Free Parts for Life Program (Regulator Service Agreement)
The Free Parts for Life Program allows the customer to receive free parts when the regulator is due for overhaul. Free parts consist of the normal replacement items as found in the Regulator 1st & 2nd Stage Service Kits. Labor charges are not covered. Assuming the program guidelines are followed, the Free Parts for Life Program will apply to the life of the regulator and will significantly reduce the cost of ownership. This program is in addition to the standard product warranties outlined in the owner’s manual.
The Free Parts for Life Program is a commitment by you (the Regulator owner), your Aqua Lung Dealer and Aqua Lung. To participate, you must be the original owner and have purchased the regulator from an Authorized Aqua Lung or Apeks America Dealer. The regulator must be brought to an Authorized Dealer at least once a year for inspection or overhaul according to the below schedule:
Year #1: Inspection
Year #2: Overhaul
Year #3: Inspection
Year #4: Overhaul
To keep the Free Parts for Life Program active, both inspections and overhauls need to be documented in the Annual Service & Inspection Records included in the Owner’s Manual CD or can be found online here. If an inspection or overhaul is missed, the regulator no longer qualifies for the Free Parts for Life program.
Visit your local Aqua Lung Dealer for more information.