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Warranty Programs

Warranty Types:

30-Day Satisfaction Guarantee

Buy with confidence! If your Aqua Lung product falls short of your expectations, simply return to your Authorized Aqua Lung retailer within 30-days of purchase along with the original receipt and exchange it for another Aqua Lung/Apeks product.

Limited Warranty

Aqua Lung America warrants to the original purchaser for a period of time, specified below for each product, from the date of purchase that the product will be free from defects in materials and workmanship, provided that it receives normal use, proper care and prescribed dealer service subject to the limitations listed below. The limited warranty is extended only to the original purchaser for purchases made from an Authorized Aqua Lung America Dealer and is not transferable. This warranty is limited to repair or replacement only at the discretion of Aqua Lung America. Warranty coverage does not extend to damages caused by improper use, improper maintenance, neglect, unauthorized repairs, modifications, accidents, fire, casualty or normal wear and aging. Cosmetic damage(s), such as scratches, nicks and fraying are not covered under warranty except when the product is new, out of the original packaging. This warranty does not extend to equipment used for commercial or military purposes.

Warranty by Product Category

Regulators:

Limited Lifetime Warranty
This warranty will cover the original owner of the regulator against defects in parts or workmanship for the lifetime of the regulator if the regulator is:
  1. Purchased from an Authorized Aqua Lung America Dealer
  2. Inspected or serviced annually by an Authorized Aqua Lung America Dealer as outlined in the "Free Parts for Life" Program.

BCs:

Limited Lifetime Warranty – See your Aqua Lung retailer or refer to your owners manual for more.

Buoyancy Compensator Replacement on a Pro-Rated Basis

Buoyancy Compensator under the Limited Lifetime Warranty that malfunction due to material or manufacturer defects that have also had a significant amount of use will be replaced on a pro-rated basis. Prorating will be determined by a percentage factor based on the condition of the product and how long the product was used prior to the warranty claim. This can be useful to evaluate Limited Lifetime Warranty claims since the warranty period is for the "useful life of the product" and not a set length of time. The following guidelines should be used in determining what pro-rated percentage will be used.

Pro-Rated Values for products sold at retail
Aqua Lung Pays
Customer Pays
Like new and less than 2 years old
100%
0%
Slightly used and less than 5 years old
75%
25%
Very used and more than 5 years old
50%
50%
Worn out
0%
100%

Instrumentation:

  • 2 Year Limited Warranty on computers and gauges
  • 1 Year Limited Warranty on accessories, consumable parts, included but not limited to cables, hoses and straps.

Exclusions and Limitations:

This Limited Warranty does not cover damage due to misuse or use outside of recommended use or defects caused by use with non Aqua Lung supplied or endorsed software and batteries. See the owner’s manual for additional information.

Analog Gauges and Compasses:

Two-Year Limited Warranty

Masks, Fins and Snorkels:

Two-Year Limited Warranty

Bags:

Traveler Bags: Lifetime Warranty, Tour (Change Tour to “Explorer”) Series Bags: Two-Year Limited Warranty

Wetsuits:

One-Year Limited Warranty

Drywear:

  • Seams and Materials: Three-Year warranty on defects related to workmanship, materials and Seams
  • Zippers and Valves: One-Year warranty from defects in materials and workmanship
  • Seals: Three-Month warranty from defects in material and workmanship

Boots:

Lifetime Warranty against sole separation from upper, and 1 year Limited Warranty

Gloves:

One-Year Limited Warranty