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Warranty Programs

Warranty Types:

30-Day Satisfaction Guarantee

Buy with confidence! If your Aqua Lung product falls short of your expectations, simply return to your Authorized Aqua Lung dealer within 30-days with the original receipt to exchange it for another Aqua Lung product. At participating dealers only.

Limited Warranty

Aqua Lung America warrants to the original purchaser for a period of time, specified below for each product, from the date of purchase that the product will be free from defects in materials and workmanship, provided that it receives normal use, proper care and prescribed dealer service subject to the limitations listed below. The limited warranty i extended only to the original purchaser for purchases made from an Authorized Aqua Lung America Dealer and is not transferable. This warranty is limited to repair or replacement only at the discretion of Aqua Lung America. Warranty coverage does not extend to damages caused by improper use, improper maintenance, neglect, unauthorized repairs, modifications, accidents, fire, casualty or normal wear and aging. Cosmetic damage(s), such as scratches, nicks and fraying are not covered under warranty except when the product is new, out of the original packaging. This warranty does not extend to equipment used for commercial or military purposes.

Warranty by Product Category

(Covers Apeks, Aqua Lung and Suunto products)

Regulators:

Limited Lifetime Warranty
This warranty will cover the original owner of the regulator against defects in parts or workmanship for the lifetime of the regulator if the regulator is:
  1. Purchased from an Authorized Aqua Lung America Dealer
  2. Inspected or serviced annually by an Authorized Aqua Lung America Dealer as outlined in the "Free Parts for Life" Program.

BCs:

Limited Lifetime Warranty - Pro-rated (Passport BC's have a 2 year limited warranty)

Buoyancy Compensator Replacement on a Pro-Rated Basis

Buoyancy Compensator under the Limited Lifetime Warranty that malfunction due to material or manufacturer defects that have also had a significant amount of use will be replaced on a pro-rated basis. Prorating will be determined by a percentage factor based on the condition of the product and how long the product was used prior to the warranty claim. This can be useful to evaluate Limited Lifetime Warranty claims since the warranty period is for the "useful life of the product" and not a set length of time. The following guidelines should be used in determining what pro-rated percentage will be used.
Pro-Rated Values for products sold at retail
Aqua Lung Pays
Customer Pays
Like new and less than 2 years old
100%
0%
Slightly used and less than 5 years old
75%
25%
Very used and more than 5 years old
50%
50%
Worn out
0%
100%

Sunto Dive Computers:

  • Suunto 2-Year Warranty

Warranty Period


The Limited Warranty Period starts at the date of original retail purchase. The Warranty Period is two (2) years for display devices. The Warranty Period is one (1) year for accessories and consumable parts, including but not limited to chargeable batteries, chargers, docking stations, straps, cables and hoses.

Exclusions and Limitations


This Limited Warranty does not cover: 1. a) normal wear and tear, b) defects caused by rough handling, or c) defects or damage caused by misuse contrary to intended or recommended use; 2. user manuals or any third-party items; 3. defects or alleged defects caused by the use with any product, accessory, software and/or service not manufactured or supplied by Suunto; 4. replaceable batteries. This Limited Warranty is not enforceable if item: 1. has been opened beyond intended use; 2. has been repaired using unauthorized spare parts; modified or repaired by unauthorized Service Center; 3. serial number has been removed, altered or made illegible in any way, as determined at the sole discretion of Suunto; 4. has been exposed to chemicals including but not limited to mosquito repellents. Suunto does not warrant that the operation of the Product will be uninterrupted or error free, or that the Product will work with any hardware or software provided by a third party.

Analog Gauges and Compasses:

Two-Year Limited Warranty

Masks, Fins and Snorkels:

Two-Year Limited Warranty

Bags:

Traveler Bags: Lifetime Warranty, Tour Series Bags: Two-Year Limited Warranty

Wetsuits:

One-Year Limited Warranty

Boots:

Lifetime Warranty against sole separation from upper, and 1 year Limited Warranty

Gloves:

One-Year Limited Warranty

Lights:

One-Year Limited Warranty